Utilities & Services

Electric | Garbage Collection | Natural Gas | Telephone | Television/Cable | Water & Sewer

Important contacts to help you move in.

Making your new home in Sevierville is exciting! But getting the utilities turned on, registering a vehicle or knowing who to call in an emergency all require a lot of attention to details. The telephone numbers, addresses, and websites below are designed to get you well on your way to making Sevierville/Sevier County your home.

Electric

Sevier County Electric System

TRANSFER OF EXISTING SERVICE
The Sevier County Electric System requires each prospective customer desiring electric service to:
Sign Sevier County Electric System’s standard application for service agreement.
Post a deposit or acceptable guarantor’s agreement.
Pay a service connection charge.

SERVICE FOR NEW CONSTRUCTION
There are additional requirements for establishing service for new construction. To obtain new service each customer must also:
Sign an easement.
Obtain the necessary state electrical permits. (To be purchased by the person responsible for the electrical work.)
Obtain subsurface sewage layout from county Health Department.

Sevier County Electric System can install electric service only after satisfactory inspection has been performed by an authorized representative of the Division of Fire Prevention, Department of Insurance, State of Tennessee.

DEPOSITS
SCES requires all customers to post a deposit before obtaining electrical service. Customer deposits are held as long as the customer has active service.
Current deposit amounts are as follows:

  • Residential and Property Owners
  • First Service $100.00
  • Additional Services $50.00
  • Renters $250.00

PAYMENT LOCATIONS
SCES customers may pay their electric bills int he following ways:

  • By mail: SCES P.O Box 4870 Sevierville, TN 37864
  • In person at main office 8:00 am – 4:30 pm
  • At any area bank (current bills only)
  • Through automatic bank draft
  • Credit cards – will incur a charge

Sevier County Electric System
315 Main Street
Sevierville, TN 37862
865-453-2887
www.electric.seviervilletn.org

Knoxville Utility Board

Payment Center and Hours
445 S. Gay Street, M-F 8:30 am – 5:00 pm.
4218 Asheville Highway, M-F 8:30 am – 5:00 pm.
4428 Western Avenue, M-F 8:30 am – 5:00 pm.
865-577-4497
865-524-2911
http://www.kub.org

Appalachian Electric

1109 Hill Drive
New Market, TN 37820
865-475-2032
http://www.appalachianelectric.coop/

Shady Grove Utility District

830 Hwy 139, Dandridge, TN 37725
865-397-3790

Garbage Collection

CITY LIMITS OF SEVIERVILLE
Residential Curbside Garbage Collection

  • Brush Collection – Generally occurs every one-two weeks (no particular scheduled day).
  • Loose Leaf Collection – Specific days to be advertised during the fall. All other times of the year, leaves and grass clippings may be bagged for collection.
  • Household Bulk Rubbish (Junk) – Collected on Mondays. Call 865-429-4567 for the specific Monday schedule in your area.

COUNTY RESIDENTS
There are several Convenience Centers located throughout the County for garbage disposal. Please contact Sevier County Solid Waste at 865-428-0042.

FEES
The residential curbside garbage collection fee is $4.00 per month. A 95-gallon can is provided for each city resident’s use, but it remains the property of the City of Sevierville. Each can’s serial number has been recorded with your address, so please take care of it and do not take it with you if you move.

Fore more information, please call 865-453-5504 or visit http://www.seviervilletn.org/DepartmentPages/PublicWorks.htm

Natural Gas

SEVIER COUNTY UTILITY DISTRICT
420 Robert Henderson Rd.
Sevierville, TN 37862
865-53-3272
888-811-SCUD
http://www.scudgas.org

SEVIER COUNTY PROPANE
705 West Main St.
Sevierville, TN 37862
865-453-7877

Telephone

AT&T
Residential Service 888-757-6500
Business Service 866-620-6000
AT&T Business 800-945-6500
http://www.att.com

CHARTER MEDIA TELEPHONE SERVICE
Toll-Free 888-438-2427
628 Wall St.
Sevierville, TN 37862

NUVOX
865-8622-3133
1225 Weisgarber Rd. Ste. 280
Knoxville, TN 37909

Television/Cable

WATE-TV – Channel 6 Knoxville, TN
WVLT-TV – Channel 8 Knoxville, TN
WBIR-TV – Channel 10 Knoxville, TN
WTNZ-TV – Channel 43 Knoxville, TN

Charter Media
866-472-2200
www.charter.com

Comcast Cable
865-637-5411
www.comcast.com

Water & Sewer

The City of Sevierville offers water and sewer service with billing based on the number of gallons used.

Water
0-1,500 – $8.60 minimum charge
1,501  and over – $4.15 per 1,000 gallons

Sewer
0-1,500 – $10.02 minimum charge
1,501 and over – $5.27 per 1,000 gallons

For more information on water and sewer service please contact the City of Sevierville
120 Gary Wade Blvd, Sevierville, TN 37862
865-453-5522
http://www.seviervilletn.org/DepartmentPages/Water.htm

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